Privacy Policy

Effective Date: March 1, 2026

Last Updated: March 13, 2026

Kenaz Training ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (kenaztraining.ca) or use our services.

Information We Collect

Personal Information You Provide

When you fill out our contact form, book a consultation, or communicate with us, we may collect:

  • Full name
  • Email address
  • Phone number
  • Service interests and goals
  • Referral source information
  • Any additional information you choose to provide in messages

Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent
  • Referring website or source
  • General geographic location (city/region level)

How We Use Your Information

We use the information we collect to:

  • Respond to your consultation requests and inquiries
  • Provide and improve our services
  • Communicate with you about appointments and programs
  • Send relevant health and fitness information (with your consent)
  • Improve our website and user experience
  • Comply with legal obligations

Cookies and Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience. We use:

  • Google Analytics: To understand how visitors use our website, including pages visited, session duration, and traffic sources. Google Analytics uses cookies to collect anonymous usage data. You can opt out using the Google Analytics Opt-out Browser Add-on (opens in new tab).
  • Essential Cookies: Required for basic website functionality.

Third-Party Services

We use the following third-party services that may process your data:

Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmission.

Your Rights

Under Canadian privacy law (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Withdraw consent for future communications
  • File a complaint with the Office of the Privacy Commissioner of Canada

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Kenaz Training
9295 198 St #109
Langley, BC V1M 3J9

Phone: 778-800-7015
Email: info@kenaztraining.ca

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